- DAY 1 (Dec 4th,2025)
- DAY 2 (Dec 5th,2025)
- 8:00 AM - 9:30 AM
Ocean View (Main Ballroom)
Breakfast
Enjoy a delicious breakfast spread, offering a variety of options to fuel your day. This is the perfect opportunity to mingle with fellow attendees.
- 9:30 AM - 9:45 AM
Ocean View (Main Ballroom)
Opening Ceremony and Welcome Notes
Kick off the event with a warm welcome from ITServe leadership. This short session sets the tone for innovation, collaboration, and learning throughout the day.
- 9:45 AM – 10:45 AM
Ocean View (Main Ballroom)
Keynote: Reinventing Services for the AI Economy
(Growth Strategies That Work by Sandeep Kalra – CEO of Persistent Technologies)
A powerful keynote focused on real-world strategies for thriving in the AI-driven digital economy. Sandeep Kalra explores emerging service models, scalable growth frameworks, and how businesses can stay ahead in a rapidly evolving tech landscape.
- 10:45 AM - 11:00 AM
Main Ballroom
Break
Take a short break to refresh, network, and prepare for the next keynote session.
- 11:00 AM - 12:00 PM
Ocean View (Main Ballroom)
Keynote: Reimagining Talent
(How to win in the AI Driven Economy, by Paul Daugherty – Former CTO and Technology Advisor (Current) at Accenture)
Discover how AI is transforming the workforce and redefining the future of talent. Paul Daugherty discusses skill evolution, human–machine collaboration, and strategies to build competitive, AI-ready teams.
- 12:00 PM - 1:30 PM
(Exhibit Area)
Lunch
Enjoy a relaxed networking lunch in the Exhibit Area. Engage with sponsors, explore partner solutions, and collaborate with peers from across the industry.
- 1:30 PM - 2:30 PM
Nebula Hall (101 AB)
Procurement Panel: Winning with Procurement
(Strategies to Grow Enterprise Accounts)
Industry procurement leaders share methods to unlock enterprise opportunities, strengthen vendor relationships, and position your company as a trusted strategic partner.
- 1:30 PM - 4:00 PM
Data Vault (103 AB)
Startup Cube Competition
Watch innovative startups pitch their ideas and battle for recognition, investment, and mentorship. A must-attend for entrepreneurs, investors, and innovators.
- 2:30 PM - 3:30 PM
Photon Room (104 C)
Grand Sponsor - Breakout Session: Risk Exposed
(True Stories of Losses Businesses Can’t Afford by PCF Insurance (Trucordia))
A revealing session featuring real cases of business risks, financial losses, and how companies can protect themselves through smarter insurance and risk strategies.
- 2:30 PM - 4:00 PM
Intelligence Bay (102 ABC)
Financial Panel: Fueling Growth
(Financial Models & Capital Strategies That Work)
Financial experts discuss capital planning, investment strategies, valuation models, and funding frameworks that empower IT businesses to scale profitably and sustainably.
- 3:30 PM - 4:30 PM
Pixel Room (104 A)
Grand Sponsor - Breakout Session: Changing real estate landscape in India by IRA Realty
Get insights into India’s fast-evolving real estate market. Learn how policy shifts, infrastructure growth, and investment patterns are opening new opportunities for businesses and investors.
- 4:00 PM - 5:30 PM
Exhibit Area
Cocktail and Networking Hour
Unwind and connect with peers, speakers, and industry leaders in a relaxed environment. This networking hour is a perfect opportunity to strengthen relationships, discuss insights from the day, and build new partnerships over cocktails.
- 5:30 PM - 6:00 PM
Exhibit Area
Welcome to the Main Ballroom
Guests are invited into the Main Ballroom to kick off the evening program. Settle in for an inspiring series of conversations and keynote moments featuring global icons and changemakers.
- 6:00 PM - 9:00 PM
Ocean View (Main Ballroom)
Keynote: Bacardi Legacy & Leadership
(A Conversation with the Bacardi Family – José Bacardi)
A rare and exclusive keynote featuring José Bacardi, exploring the Bacardi family’s remarkable journey. Learn about multigenerational leadership, brand evolution, resilience, and the values that shaped one of the world’s most iconic companies.
- 6:00 PM - 9:00 PM
Ocean View (Main Ballroom)
Fireside Chat: Champions of Change
(A Dialogue with Sania Mirza & Leander Paes)
Two global sports legends, Sania Mirza and Leander Paes, share powerful stories about perseverance, breaking barriers, and leading with purpose. This inspiring conversation highlights their journeys as champions both on and off the court.
- 6:00 PM - 9:00 PM
Main Ballroom
Grand Raffles
Get ready for excitement and surprises as we announce the winners of our Grand Raffles! Fantastic prizes await lucky attendees, a moment of fun and celebration before the evening festivities begin.
- 9:00 PM - 11:00 PM
Ocean View (Main Ballroom)
Cocktail Night Dinner and Entertainment
A perfect finale to the evening, enjoy a gourmet dinner accompanied by live entertainment. Celebrate the day’s learnings and connections with music, performances, and an unforgettable dining experience.
- 8:00 AM - 9:30 AM
Ocean View (Main Ballroom)
Breakfast
Start your morning with a refreshing breakfast overlooking the Ocean View Ballroom. Engage in meaningful conversations and network with industry peers before the day’s key sessions begin.
- 9:30 AM – 10:30 AM
Ocean View (Main Ballroom)
Keynote: AI at the Center
(Trillion-Dollar Opportunities and Strategies for Thriving in Economic Uncertainty By Daniel Ives,Managing Director, Wedbush Securities)
Daniel Ives delivers a data-driven, high-energy keynote exploring how AI is reshaping global markets. Learn how companies can seize trillion-dollar opportunities, mitigate economic volatility, and stay competitive in an AI-first landscape.
- 10:30 AM - 12:00 PM
Ocean View (Main Ballroom)
Immigration Panel: Immigration 2025
(Navigating the New H-1B Rules, Talent Demand & Compliance Pressures)
Immigration attorneys and policy experts break down the latest updates in U.S. immigration law. Understand how new H-1B guidelines impact hiring, compliance, talent mobility, and IT workforce strategy in 2025 and beyond.
- 12:00 PM - 1:30 PM
Exhibit Area
Lunch
Enjoy a networking lunch while connecting with exhibitors, partners, and leaders across the IT ecosystem. A great opportunity to explore new solutions and collaborations.
- 1:30 PM - 3:00 PM
Nebula Hall (101 AB)
Panel: The Next Era of IT & MSPs - Winning in an AI-First World
MSP and IT industry leaders discuss how AI is transforming service delivery, automation, security, and client expectations. Learn strategies to stay ahead in this new AI-powered marketplace.
- 1:30 PM - 3:00 PM
Intelligence Bay (102 ABC)
Panel: The M&A Playbook
(Scaling, Selling, and Buying in the 2025 Tech Economy)
M&A strategists share insights on valuation trends, acquisition strategies, integration planning, and how tech founders can maximize their deals in an evolving digital economy.
- 2:30 PM - 3:15 PM
Matrix Room (104 B)
Grand Sponsor - Breakout Session by MSR Capital Group
A specialized finance-focused session offering insights into capital trends, investment strategies, and funding models that matter for growing IT businesses.
- 3:00 PM - 3:15 PM
Hall B (Exhibit Area)
Coffee Break
Recharge with refreshments, reconnect with peers, and prepare for the final afternoon sessions.
- 3:15 PM - 4:30 PM
Data Vault (103 AB)
Panel: Avoiding Risk
(Contracts, Compliance & Litigation Essentials for IT Leaders)
Legal and compliance experts discuss the biggest risks facing IT companies today—from contracts to regulatory requirements to litigation traps. Gain practical strategies to protect your business.
- 3:15 PM - 4:30 PM
Intelligence Bay (102 ABC)
Women at the Helm: The Power of Becoming Confidence, Courage & Crown Moments
A powerful and inspiring session featuring accomplished women leaders who share transformative stories about confidence, leadership, and navigating pivotal “crown moments” in their careers.
- 4:30 PM - 6:00 PM
Exhibit Area
Cocktail and Networking Hour
Wrap up your afternoon sessions by connecting with peers, speakers, and partners. Enjoy light refreshments while building meaningful relationships that drive collaboration and future opportunities.
- 6:00 PM - 6:30 PM
Ocean View (Main Ballroom)
Welcome to the Main Ballroom
Guests gather in the Main Ballroom to begin the evening celebrations. Settle in for a memorable night of insights, entertainment, and recognition.
- 6:30 PM - 9:00 PM
Ocean View (Main Ballroom)
Synergy Banquet Reception
An elegant reception marking the highlight evening of Synergy 2025. Enjoy an elevated experience featuring leadership talks, performances, and unforgettable moments.
- 6:30 PM - 9:00 PM
Ocean View (Main Ballroom)
Keynote: Insights from Vivek Ramaswamy
(Leadership, Vision & the Future Ahead)
Vivek Ramaswamy shares his perspective on bold leadership, policy, innovation, and the evolving global landscape. A compelling session designed to inspire forward-thinking leadership and strategic clarity..
- 6:30 PM - 9:00 PM
Ocean View (Main Ballroom)
Mind = Blown: Suhani Shah Live
Prepare to be amazed as renowned mentalist Suhani Shah takes the stage with a mind-bending performance filled with illusion, psychology, and audience interaction.
- 6:30 PM - 9:00 PM
Ocean View (Main Ballroom)
A Bollywood Entertainment at Puerto Rico
Experience a vibrant fusion of culture and music as Bollywood energy lights up Puerto Rico. A dynamic performance that blends rhythm, color, and celebration.
- 9:00 PM - 11:59 PM
Ocean View (Main Ballroom)
Banquet Night Dinner and Entertainment
Enjoy a grand banquet paired with live entertainment, offering the perfect finale to an extraordinary day at Synergy 2025.
- 11:59 PM
Ocean View (Main Ballroom)
Adios Synergy 2025
We conclude an incredible year of learning, leadership, and collaboration. Until we meet again—Adios Synergy 2025!
